Custom design your training path depending on your role. Nashco's approach provides a step by step program to equip you with the required skills to get the most out of BMC Service Desk Express (Magic).
| Role | Recommended Courses |
| BMC® Service Desk Express System Administrator - Responsible for configuring BMC® Service Desk Express Service Desk using the DB Admin tool, Customization Wizard and Business Rules Manager
- This role requires that the person has an in-depth understanding of the technical capabilities of the BMC® Service Desk Express application
| |
| BMC® Service Desk Express Asset and Change Manager - Responsible for configuring asset and purchasing management components
- Responsible for configuring change management components
- This role requires that the person has an in-depth understanding of the Asset and Purchase Request modules, the Change Management modules and the definition of the workflow around Asset Lifecycle Management.
| |
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