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BMC? CHANGE MANAGEMENT EXPRESS FOR THE SMB

The importance of controlling change in the IT environment has grown significantly in the last few years. This shift in priorities has had a major impact on mid-sized businesses, which have needed to increase their focus on IT compliance and initiatives centered on security, control, and documentation. 

Best Practice in Change Mangement for the Mid-Sized Business
Enterprise Management Associates
Jan. 2005

Gain a Competitive Advantage through Effective Change Management

Today's small and mid-sized businesses (SMBs) are continually striving to gain a competitive advantage and ensure their companies will continue to grow and meet their goals. Whether it's improving customer service levels, controlling spending, meeting regulatory compliance, increasing profitability, or maintaining growth, SMBs are under increasing pressure to perform. Ensuring that you are getting the most value from your IT infrastructure will help enhance your company's performance and elevate its competitive standing.

Aligning your IT operations and processes to directly support your critical business objectives will help you get the most value from IT.

Flexible Solutions that Grow with Your Business

SMBs need easy-to-install, easy-to-maintain and cost-effective solutions that will enhance their IT infrastructure operations and improve their ability to do business.

With this in mind, the BMC® Change Management Express for the SMB solution enables SMBs to align people, processes, and technology to better support the business. Common architectural elements unify the solutions and provide a foundation to obtain business benefits quickly and efficiently. So, whether your organization is just beginning to automate IT services and processes, or it is evolving to a more proactive level, we deliver solutions that will make your organization stronger and more competitive.

BMC® Change Management Express for the SMB helps you:

  • Manage IT and Business Risk
  • Increase Security
  • Enhance Current IT Infrastructure
  • Lower IT Costs

Use change management to gain a competitive advantage

According to industry analysts, change management is critical to ensuring your IT infrastructure operates effectively and cost efficiently. It is estimated that up to 80 percent of all changes resulting in downtime or reduced operational capabilities are initiated by people within the organization. This occurs because there is no system or process in place to manage the ever-changing IT environment. System outages and lack of IT stability are often the result, thus leading to lower customer satisfaction, increased loss of revenue and escalating IT costs.

Implementing an effective and automated change management strategy will not only significantly improve your IT operations and reduce costs, but it will also help to control changes that impact the business.

Benefits of Change Management for the SMB:

  • Reduce system downtime by providing a consistent, managed change process, versus manual, inconsistent changes
  • Improve customer satisfaction by improving service levels by ensuring system up-time
  • Lower IT costs and improve overall efficiency by utilizing ITIL®-compatible, best-practices processes out-of-the box
  • Reduce risk with the ability to manage Sarbanes-Oxley compliance by automating processes that map to COBIT IT general control objectives

Product Datasheet ( pdf )

For more information, please contact us at 1-866-590-0846 or sales@nashcosolutions.com.


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SERVICE DESK MANAGEMENT
BMC? SERVICE DESK SUITE EXPRESS
BMC? CHANGE MANAGEMENT EXPRESS FOR THE SMB
MAGIC CLIENT SERVICES
BMC? SERVICE DESK EXPRESS ADDITIONAL PRODUCTS
BMC SERVICE DESK EXPRESS 9.0

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